Olivo Privacy Policy
Last Updated: November 2, 2025
1. Introduction
Olivo ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or use our website, platform, mobile apps, or services (collectively, the "Services"). By using our Services, you accept the practices described here.
2. Information We Collect
We may collect the following types of information:
- Information you provide directly — such as name, email, phone, payment details, and communications.
- Information collected automatically — including IP address, browser, device information, and cookies (see our Cookie Policy).
- Information from third parties — such as analytics providers, social networks, and public databases.
3. How We Use Your Information
We use your information to:
- Provide and improve our Services
- Authenticate users and manage accounts
- Process transactions and send confirmations
- Personalize content and advertising
- Communicate updates, offers, and support
- Prevent fraud and enhance security
- Comply with legal obligations
4. Legal Bases for Processing
Where required (e.g., under GDPR), we rely on one or more of these legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate interests, provided they do not override your rights
5. Sharing & Disclosure
We may share information with:
- Service providers (e.g., payment processors, analytics, hosting)
- Business partners or affiliates
- Legal authorities when required by law
- Buyers or successors in case of business transfer
- With your consent, for specific purposes
We do not sell personal data for profit.
6. Data Retention
We retain personal data only as long as necessary for the purposes described and to comply with legal requirements. Once no longer needed, data will be deleted or anonymized.
7. Data Security
We implement technical, administrative, and physical safeguards to protect your data (encryption, secure servers, restricted access). However, no system is entirely secure, and you accept the inherent risks of online data transmission.
8. International Transfers
Your information may be transferred and processed outside your country. When we do, we ensure appropriate safeguards such as standard contractual clauses or other legal mechanisms.
9. Your Rights & Choices
Depending on your jurisdiction, you may have rights to:
- Access or correct your personal data
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Withdraw consent or opt-out of marketing
- Request data portability
Contact us to exercise these rights.
10. Children
Olivo's Services are not intended for children under 13 (or applicable local age). We do not knowingly collect personal data from children. If discovered, we will delete it promptly.
11. Third-Party Links & Services
Our Services may contain links to third-party websites or apps. We are not responsible for their content or privacy practices. Please review their policies before engaging with them.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will include a new "Last Updated" date. Substantial changes may be communicated via email or in-app notice.
13. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
Email: [Insert Contact Email]
Address: [Insert Business Address]